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Privacy Policy

At PipTrend (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and the PipTrend indicator (collectively, the “Service”).

By using PipTrend, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • TradingView username

  • Payment and billing information (processed securely via Whop)

b. Usage Data

  • Pages visited

  • Access times

  • Device type and browser

  • IP address (for security and analytics)

c. Voluntary Information

  • Support messages

  • Feedback or testimonials you provide

2. How We Use Your Information

We use your information to:

  • Provide and manage your access to the PipTrend indicator

  • Process payments and renewals via our partner platform (Whop)

  • Respond to support inquiries

  • Send onboarding materials, updates, and service-related announcements

  • Improve the performance and security of the Service

  • Deliver occasional promotional messages (opt-out anytime)

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with trusted third-party services only when necessary to:

  • Process payments (e.g., Whop, Stripe)

  • Deliver access (e.g., TradingView integration)

  • Manage communications (e.g., email platforms like MailerLite or ConvertKit)

  • Comply with legal requirements

All third parties are obligated to protect your data in accordance with this Privacy Policy.

4. Your Rights

You have the right to:

  • Access and update your personal data

  • Request deletion of your account and associated data

  • Opt out of marketing communications at any time

To exercise your rights, please email us at support@piptrend.com

5. Data Security

We implement industry-standard security measures to protect your data:

  • SSL encryption

  • Secure third-party payment processors

  • Restricted access to user data

Despite our efforts, no method of transmission over the internet is 100% secure. Use the Service at your own risk.

6. Cookies & Tracking

We use cookies and tracking technologies for:

  • Website analytics (e.g., Google Analytics)

  • Improving site performance

  • Customizing user experience

You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to fulfill our legal obligations and business operations. You may request deletion at any time.

8. International Users

If you are accessing the Service from outside the EU, please note that your data may be transferred to and processed in countries where data protection laws may differ. By using the Service, you consent to such transfers.

9. Children’s Privacy

PipTrend is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we have done so, we will take steps to delete such data.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will update the “Last Updated” date. Continued use of the Service implies acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: 📧 support@piptrend.com

By using the PipTrend Service, you agree to the terms outlined in this Privacy Policy.