Support
Get In Touch
Have a question or need help? We're here to support your trading journey.
Let's Talk
Whether you have a question about features, pricing, or need technical support, our team is ready to help.
Email
support@piptrend.com
Members Community
Hours
Mon, Fri, 9am, 6pm EST
bolt
Average response time: under 4 hours
Common Questions
How quickly will I receive a response? expand_more
We aim to respond to all inquiries within 4 hours during business hours. All members receive direct support through the community and email.
Can I get a demo before purchasing? expand_more
Yes! All plans come with a 3-day free trial so you can test PipTrend on your own charts before committing.
I need help setting up PipTrend on TradingView. expand_more
Check out our step-by-step setup guide on the How It Works page, or reach out through this form and we'll walk you through it.
Is there a refund policy? expand_more
Yes. After your 3-day trial ends, you have 30 days to request a refund if you forgot to cancel during the trial, or if a technical issue stopped you from using PipTrend. Email our support team and we will sort it out. Full terms are in our Terms of Service.
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